Choosing ATM Manufacturers

Though the US is quickly becoming more and more of a "cashless society," people still like having a few bucks in their wallets along with the plastic. Having an automated teller machine (ATM) at your business is a convenience for both you and your customers, but finding the right ATM manufacturer requires some work.

Owning an ATM

Though it means additional duties for your staff, an ATM can become a significant source of revenue for your business. Customers may stop in to get some extra cash and end up purchasing something as well. The transaction surcharge also gets deposited directly into your merchant account.

An ATM for every situation

An ATM manufacturer creates cash-dispensing machines in all shapes and sizes, including the following basic types:

• Kiosks: These typically are free-standing ATMs that, thanks to their compact size, can be placed just about anywhere.
• Canopies: Usually seen in parking lots, these cash dispensers are anchored in the ground and covered by a metal canopy.
• Surrounds: One of the most common ATMs, these normally are mounted through the outside wall of your business.
• Portable/Mobile: Though most cash machines are designed to stay put, you may need a lighter ATM that is fairly easy to move around.

Questions to ask an ATM manufacturer

Most ATM manufacturers produce many different models – before you start your purchasing process, have some questions ready for the salespeople:

• What kind of security is provided (video, etc.)?
• What countermeasures do they use to prevent identity theft?
• Do they make rear-loading ATMs?
• What kind of software is provided? What features are built-in?
• If the ATM malfunctions, how soon will it be repaired?
• Can your staff be trained to repair the ATM?
• Do they make scrip dispensing ATMs? (Customers have to present the scrip to the clerk in order to get their cash.)
• Do they provide installation and cash-loading services?
• How soon are deposits made into your merchant account after a transaction?

A few leading ATM manufacturers

• Triton: Located in Long Beach, Miss., Triton makes a variety of ATMs, including kiosks and surrounds.
• NCR: Associated with money handling for well over 100 years, National Cash Register (NCR) is an ATM manufacturer with a line of self-service cash dispensers.
• Heritage Industries: This Wayne, Neb., ATM manufacturer makes the kiosk-style ATM as well as several other models and designs.
• Diebold: A corporate name associated with safes and vaults, Diebold produces their own line of ATMs, too.
• Wincor Nixdorf International: This ATM manufacturer has its world headquarters in Germany and makes quite a few cash dispensers and recycling systems.

Whether you use BuyerZone's free request for quotes service or do your own research online, make sure you talk to several companies. No matter which ATM manufacturer you choose, you'll usually wind up making your purchase from a local reseller who will provide any needed service and support. Start your search using BuyerZone's free request for ATM price quotes – we'll connect you to the leading suppliers of ATMs in your area.