Finding the best forklift companies
Any forklift dealer can sell you a truck, but the best forklift companies take the time to learn about your business before taking your money. They'll find out how and where you plan to use your forklift, which applications you'll use it for, and how much you can afford to spend. Here's how to locate companies that will look out for your best interests instead of their own.
The first step to finding the best forklift companies is talking to at least 4 to 6 lift truck companies. Use a phone interview to become familiar with the products and services they offer, and start thinking about which one provides the best mix of quality, service, and cost. You can find dealers by submitting a free request for quotes through BuyerZone, or by performing your own online research.
Once you have a list of suppliers, have each of them send a forklift to your location for a test drive. You shouldn't need to use it for long - 2-4 hours should be plenty of time to try out the vehicle in a familiar setting and test basic features. It's also a good idea to have your typical forklift operators test it out for themselves.
You don't necessarily need to test drive the vehicle on site to select the best forklift companies. If the company is located nearby, arrange to visit their office. This allows you to try the lift truck yourself, learn how the features work, and ask any questions you might have about performance. It's also a good opportunity to see how their staff interacts with other customers and view their showroom and parts inventory.
Additional characteristics of the best forklift companies
- Offer a range of new and quality, used forklifts
- Carry forklifts from several manufacturers
- Willing to give a list of references
- Keep up with OSHA requirements for forklifts operation
- Provide guarantees and estimates in writing
- Up front about delivery and maintenance costs
Ultimately, the best lift truck companies are those that treat your business like a partner, learning what type of lift truck your company needs and finding you the appropriate match. And the first step in locating the best forklift company is using BuyerZone's free forklifts quote request service to get connected to qualified suppliers in your area.