One aspect of launching a new web site that many businesses overlook is planning for ongoing
updates. At an absolute minimum, you should try to update your web site every three months,
even if the edits are simple text changes and additions. If you're conducting e-commerce,
you may need to update prices or availability at any time.
There are three main ways to handle web site updates:
Have your web site designers make updates for you. web site designers
either charge a monthly fee for a set amount of changes, or charge per hour for each change
that they make. Since simple text updates can be done in a matter of minutes, this is an
economical choice if you don't intend to update your site very frequently.
Implement a system that lets you update text. Many web site design firms
offer content management systems that let you edit site content without learning any programming
languages. Depending on the complexity of your site, this can range from a small additional
expense to a considerable upgrade. However, it frees you from the hassle of contacting external
web site designers every time you want to make a change.
Have an internal staffer manage updates. Even if you outsource the production
of your site, your internal tech staff should be able to make basic web site updates without
too much trouble. If you have the staff in place, this option is the least expensive and
gives you the greatest control.
It's not necessary to choose one of the approaches before you start. Talk to your vendor
about the expected magnitude and frequency of your web site updates and they should be
able to present you with the right option for your needs, budget, and internal capabilities.
You may even wind up with a combination of these three. For example, your e-commerce setup
may come with an interface that lets you manage product prices and availability, but to
update other parts of your site you'll have to contact your web site designers.