Tell Me More: ATM Kiosk

The ATM kiosk is probably the first sophisticated, fully-interactive kiosk. They have long been a staple of banks to offer customers 24X7 access to their accounts, even when they are closed. Now, any business can offer them as a convenience to their customers and as an additional source of revenue. ATM kiosks are prominent in the retail and health services industry and they are small enough to be placed anywhere in convenience stores, supermarkets, and even casinos.

You can get an ATM kiosk with a standard keypad to enter your account information or a touch screen. A keypad is easier to access and can feature Braille for vision impaired customers, but is subject to frequent wear and tear. Touch screens will allow you millions of touches for all parts of the display. It’s recommended to go with a scratch-resistant screen since heavy nicks can create false touches and take more time for the user to complete a transaction.

Having an ATM kiosk can be a tremendous boon to cash businesses that don’t care to pay credit card processing fees. By providing an ATM kiosk in your place of business, you pass the expense onto your customers. They pay you a fee for using the machine plus any applicable fees to their bank. You can also use your ATM kiosk as an advertising vehicle. Removable panels at the top of the machine can feature an advertisement for another company and mean more revenue for your business.

The future of ATM kiosks
The latest movement for the ATM kiosk is a hybrid model that allows customers to do more than just get cash withdrawals or account balances. Newer machines now take loan applications, offer bonds and certificates of deposit (CDs), and allow you to trade stocks – all from the same kiosk. This provides you will additional revenue opportunities, particularly from potential customers that don’t want to pay ATM fees.