Tell Me More: Auto Dialers

What is automatic dialing?
Automatic dialing allows you to place phone calls to a database of customers or prospects and leave pre-recorded messages. You may tempted to use one to make sales calls, but they work best for non-sales calls such as appointment reminders, non-profit fundraisers, and emergency notices.

Automatic dialing can provide different options based on the result of the phone call. It can detect the difference between voice mail, busy signals, and live speech and react accordingly. The auto dialer software prompts the listener to respond by pushing the telephone keypad. It also helps keep track of call times, length of call, and the result.

Automatic dialing can save you money and increase productivity by limiting the time your employees spend placing phone calls, especially repetitive and routine calls. Auto dialers put you in control, gets the most of your employees and resources, and helps create a productive work environment.

Do Not Call compliance
One of the most important features of automatic dialing is that it complies with strict Do Not Call laws set forth by the Federal Trade Commission. A simple push of a button will allow people to remove themselves from calling lists. Their names are then placed in a maintained list and matched against future phone lists to ensure compliance with the law.