Retail Insights

Expert Advice from Real Retail Professionals

August 2013

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

Behavioral Retargeting: Effective for Retailers but Controversial for Consumers

Research has shown that behavioral ads consistently outperform contextual ads. Still, consumers have concerns regarding their privacy. Industry Insights' Joe Keenan weighs the pros and cons to the controversial issue.Aug 23, 2013

Why Retailers Need to Price Optimize

Price optimization and management software are predicted to help increase retailers' gross margins, on average, by more than 2%. Industry Insights' Gilon Miller explains more on why retailers need to price monitor.Aug 14, 2013

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