Retail Insights

Expert Advice from Real Retail Professionals

April 2013

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

Three Lessons Retailers Can Learn From the J.C. Penney Saga

J.C. Penney's recent retail drama can teach retailers a few lessons on how to improve their business strategy. Industry Insights' Joe Keenan goes into depth on three areas.Apr 25, 2013

Competitive Pricing Is Key for Showing Up In CSE Searches

Comparison shopping engines have grown rapidly over the past decade and retailers need to know how to compete. Industry Insights' Gilon Miller explains how retailers can shift their competitive pricing strategy.Apr 22, 2013

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