Retail Insights

Expert Advice from Real Retail Professionals

January 2013

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

Tactics for Delivering Better Employee Evaluations

Retailers, one of the most important pieces of analysis you can put together at this time of year is staffing analysis. Expert columnist Tina Praino offers employee evaluation tips.Jan 28, 2013

Getting Your Piece of the M-Commerce Pie

Industry Insights' columnist Joe Keenan shares a few highlights from last week's National Retail Federation (NRF) conference in New York City.Jan 22, 2013

10 Competitive Retail Developments to Watch In 2013

The following are some general competitive retail predictions that were made for 2012, and how Industry Insights' columnist Gilon Miller sees them trending in 2013.Jan 9, 2013

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