Retail Insights

Expert Advice from Real Retail Professionals

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

Retail Predictions for 2015

Retail expert Joe Keenan predicts 4 trends that will change the face of retail in 2015, and explains how you can apply them to your business.Jan 13, 2015

The Slow Death of Black Friday

Black Friday is losing its appeal. Our retail expert explains why and where the new holiday shopping trend is headed.Nov 25, 2014

Will Apple Pay Revolutionize Retail?

Consumers are the biggest winners when it comes to Apple Pay. But how will it affect retailers? Find out!Oct 28, 2014

Should U.S. Retailers Be Worried About Alibaba?

With a potential retail arms race brewing, find out who the real winner could be post-Alibaba IPO news.Sep 25, 2014

The Growing Link Between Retail and Technology

Retailers are developing their own technology to improve the customer experience. Read how the innovative retail technology is raising the bar.Aug 26, 2014

See All Industry Insights