Retail Insights

Expert Advice from Real Retail Professionals

November 2012

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

How Retailers Can Prepare for the Holiday Rush

With the unofficial kickoff to the holiday shopping season arriving this week, retailers need to be prepared. Industry Insights' columnist Joe Keenan explains how retailers should prepare their stores and employees.Nov 20, 2012

The Real Pricing Strategies Behind Black Friday and Cyber Monday

Retail expert columnist Gilon Miller and Upstream Commerce use their company proprietary pricing software to see if well-known retailers like Best Buy and Amazon really discount as much as consumers think. The results are surprising.Nov 12, 2012

Are Risky Transactions Masquerading As Card-Present?

In a few years, mobile payments will indeed likely make almost all cards not present -- but there are some serious risks. Industry Insights' columnist Evan Schuman explains what to watch out for.Nov 9, 2012

Stolen POS Tablets? Apple Can Track Them

Tablets, especially those used as in-store mobile POS, are nightmarishly easy to steal. Learn how effectively Apple investigators can track a stolen iPad from expert columnist, Frank Hayes.Nov 5, 2012

Retailers Look Internationally for Growth

Despite reports that the economy is improving, many retailers aren?t seeing it ? at least yet. As a result, many are establishing their presence in foreign lands in hopes of greener pastures. Read what expert columnist Joe Keenan has to say about it.Nov 5, 2012

How Much Do Retailers Know About Their Customers' Buying Habits?

How much do retailers know about their customers' buying habits? The answer is, "a lot." Find out how you can track shopping behavior from retail expert columnist, Gilon Miller.Nov 1, 2012

See All Industry Insights