Retail Insights

Expert Advice from Real Retail Professionals

December 2012

Our Contributors:

Joe Keenan Joe Keenan

Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.

Gilon Miller Gilon Miller

Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.

The General Store The General Store

Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592

David Rich David Rich

David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.

Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!

Four Retail Trends to Be Aware of In 2013

To help your business prepare for 2013 retail trends, Industry Insights' columnist Joe Keenan lists 4 you should be aware of.Dec 26, 2012

When Retailers Should Raise Prices & How

Industry Insights' columnist Gilon Miller explains a few of the circumstances where it's advisable (even imperative) to raise your prices if you want to stay competitive and be profitable in today's market.Dec 19, 2012

Google Same Day Delivery is Disappointing? Compared to Dominos

Google is testing same-day delivery but with many trials and errors. Industry Insights' columnist Evan Schuman explains the challenges e-tailers often face.Dec 14, 2012

Showrooming: Don't Fear It, Embrace It

There has been a significant shift in the way shoppers approach the task of shopping. The new trend is called "showrooming" and Industry Insights' columnist Tina Praino explains how retailers can adapt.Dec 3, 2012

See All Industry Insights