Our Contributors:
Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.
Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.
Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592
David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.
Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!
By November, Finish Line sportswear chain will become the first major retailer to have mobile checkout in every one of its stores. But while piloting the system in almost 50 stores, the $1.4 billion Indianapolis chain has had to wrestle with the practical versus the potential.Oct 22, 2012
Internet Sales Tax Debate Rages OnSeeking to level the playing field, brick-and-mortar retailers are waging war against online retailers who have enjoyed the benefit of not having to collect sales tax from their customers.Oct 15, 2012
Will Google Wallet ID Give Thieves Access To More Cards?Security wasn't Google's top priority when it came up with its new architecture for Google Wallet. Read what retail expert Evan Schuman has to say about it.Oct 15, 2012
Tesco's Barcode Scan Security DilemmaAside from having better security, does it make sense to impose restrictions on self-checkout system interactions? Tesco's barcode sdilemma raises questions. Read what expert columnist Evan Schuman says.Oct 15, 2012
Retail Stores: Preparing for the Holiday SeasonRetailers are making preparations for holiday merchandising and promotions, focusing on ways to maximize on the traffic the holidays will bring. Read what expert columnist, Tina Praino, says you should focus on.Oct 15, 2012
The Top 7 Challenges Facing Today's RetailersToday's retail landscape continues to evolve but not without a few challenges along the way. Read what expert columnist Gilon Miller advises retailers should do in order to face these challenges.Oct 15, 2012
Walmart's Local Facebook FiascoWhen Walmart unveiled its local-store Facebook program almost a year ago, it touted a page for some 3,500 neighborhood stores, with content based on that community's interests and local comments and complaints answered by local store management. Read what expert columnist Evan Schuman says resulted.Sep 28, 2012
The Interchange Revolt: Fears Of Walmart And Google DominateWhen a group of retailers pushing its own mobile payments approach formally announced its name, it was the culmination of more than two years of talks. But with so much having changed in recent months, there are serious questions about what the group can realistically accomplish. Read more from expert columnist Evan Schuman.Sep 24, 2012