Our Contributors:
Joe Keenan is the managing editor of Retail Online Integration and eM+C, two B-to-B trade publications.
Gilon Miller is a VP and Chief Marketing Officer at Upstream Commerce, a leader in Pricing Intelligence solutions for retailers.
Donna Crichlow is the Director of Sales for The General Store, a POS system company that specializes in systems for retailers in Florida and nationwide. For more information, contact The General Store directly: (866) 576-1592
David Rich currently serves as CEO at ICC/Decision Services, a customer experience management organization working with retail chains around the globe. If you are interested in improving your customer's experience, contact ICC/Decision Services for a free trial.
Industry insights are experts within the retail industry who have experience across broad or focused areas of their industry. Each week our expert columnists will share their insights and advice on popular retail topics such as technology trends, seasonal shopping, customer satisfaction tips, and more!
To help your business prepare for 2013 retail trends, Industry Insights' columnist Joe Keenan lists 4 you should be aware of.Dec 26, 2012
When Retailers Should Raise Prices & HowIndustry Insights' columnist Gilon Miller explains a few of the circumstances where it's advisable (even imperative) to raise your prices if you want to stay competitive and be profitable in today's market.Dec 19, 2012
Google Same Day Delivery is Disappointing? Compared to DominosGoogle is testing same-day delivery but with many trials and errors. Industry Insights' columnist Evan Schuman explains the challenges e-tailers often face.Dec 14, 2012
Showrooming: Don't Fear It, Embrace ItThere has been a significant shift in the way shoppers approach the task of shopping. The new trend is called "showrooming" and Industry Insights' columnist Tina Praino explains how retailers can adapt.Dec 3, 2012
How Retailers Can Prepare for the Holiday RushWith the unofficial kickoff to the holiday shopping season arriving this week, retailers need to be prepared. Industry Insights' columnist Joe Keenan explains how retailers should prepare their stores and employees.Nov 20, 2012
The Real Pricing Strategies Behind Black Friday and Cyber MondayRetail expert columnist Gilon Miller and Upstream Commerce use their company proprietary pricing software to see if well-known retailers like Best Buy and Amazon really discount as much as consumers think. The results are surprising.Nov 12, 2012
Are Risky Transactions Masquerading As Card-Present?In a few years, mobile payments will indeed likely make almost all cards not present -- but there are some serious risks. Industry Insights' columnist Evan Schuman explains what to watch out for.Nov 9, 2012
Stolen POS Tablets? Apple Can Track ThemTablets, especially those used as in-store mobile POS, are nightmarishly easy to steal. Learn how effectively Apple investigators can track a stolen iPad from expert columnist, Frank Hayes.Nov 5, 2012
Retailers Look Internationally for GrowthDespite reports that the economy is improving, many retailers aren?t seeing it ? at least yet. As a result, many are establishing their presence in foreign lands in hopes of greener pastures. Read what expert columnist Joe Keenan has to say about it.Nov 5, 2012
How Much Do Retailers Know About Their Customers' Buying Habits?How much do retailers know about their customers' buying habits? The answer is, "a lot." Find out how you can track shopping behavior from retail expert columnist, Gilon Miller.Nov 1, 2012